There are several options to report non-emergencies to the Atlanta Police Department.
When officer dispatch IS NOT required
- Examples
- Harassing Phone Calls/Texts/Emails
- Identity Theft
- Lost Property
- Damage to Property (Vandalism)
- Missing City of Atlanta Trash Bins
Reporting Options:
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When officer dispatch IS required
- Examples:
- An incident that does not require immediate investigation
- Property Crime
- Non-Aggressive Animal Calls
- Any non-criminal incident, such as Parking Violation
- Abandoned Vehicle
- Loud Music Complaints
- Fireworks
- Any call where property has been recovered by a citizen
Reporting Options:
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PAD – The Policing Alternatives & Diversion Initiative
The Policing Alternatives & Diversion Initiative works to reduce arrest and incarceration of people experiencing extreme poverty, problematic substance use, or mental health concerns and to increase the accessibility of supportive services in Atlanta and Fulton County.
PAD responds to non-emergency quality of life concerns related to mental health, substance use or extreme poverty. This includes:
- Disturbances (such as someone yelling outside a business or blocking traffic)
- Public indecency (such as someone naked or bathing in a public place)
- Welfare (such as someone asking for food or help)
- Mental health (such as someone who appears disoriented, erratic, or is talking to themselves)
- Substance use (such as someone using drugs in public)
- Basic needs (such as someone in need of shelter and sleeping outside)
- Public health (such as someone getting food from a dumpster or using the bathroom in a public place)
To make a referral, community members can call the City of Atlanta’s 311 non-emergency services line. Then, a two-person PAD Harm Reduction team will travel to the area to engage the referred individual. They offer immediate assistance, and our Care Navigation team provides additional case management for those who may need more support.
PAD 311 Community Referral Services are available citywide, Monday - Friday, 7am-7pm. Please go to atlantapad.org to learn more.